13:52 04 Aug 20
Extremely well run office. State of the art equipment and techniques. Staff is professional and welcoming. It is clear that they care about their patients. Cheyenne, Dental Hygienist, makes the appointment fly by with her humor and kindness.
13:41 02 Aug 20
My, son, daughter, and I all had an appointment for a cleaning. All COVID-19 precautions taken seriously without losing the friendly, accommodating environment. While cleaning her teeth, Aleta was patient with my daughter who has special needs. Dr. Tufa took time to answer my many questions.
21:47 21 Jul 20
I had a great experience at my cleaning today with Cheyenne. It is always a great experience when somebody is actively trying to help you. They even offered me a great plan when I found out I didn't have dental coverage. Truly an awesome place comprised of excellent people. You guys rock!!
15:13 21 Jul 20
I went to Acton Smiles today for a teeth cleaning. Everything was handled very professionally. I have been very cautious throughout this COVID experience, and I felt safe and well cared for during this visit. The first time I met Dr.Tufa, I needed a root canal. This was not the way I wanted to meet a new dentist. However, she is very professional and I have had excellent treatment from her and all of her staff.
18:10 18 Jul 20
Great Experience at Acton Smile Hub today. All precautions were taken. Aleta S was an excellent hygienist , very careful and caring. She gave instructions on what she was doing and what I could do to improve my visits. Dr Tufa was also very accommodating to my needs. Thanks to all.
16:33 17 Jul 20
My introduction to Acton Smile Hub exceeded my expectations - 5+ stars! Dr. Tufa and her professional staff exemplify all that is state-of-the-art in dental services, and in expertise. As a team, they complement each other's skill and experience with seamless attention to both procedure and patient care. The ambiance of this office is palpably calming and reassuring, compassionate and efficient. Truly a "best ever" review!
14:54 31 Mar 20
I can't not understand for the life of me, how anybody can give anything else but 5 stars to Dr. Tufa and her whole office. In my book they deserve a rating of 10 starts. As soon as you step into the office the whole staff make you feel right at home. Friendly and helpful. I believe that the name "Smile Hub" comes from the fact that once you step into the office you are received by the beautiful smiles of the entire staff. They really care about yourself and your family. Dr. Tufa is a real expert and really knows her stuff. And she not only does a beautiful job, she is as friendly as the rest of the staff. She takes her time to explain all she is doing and why it is needed. I can't imagine going anywhere else for all my dentistry needs and I encourage anyone reading this review trying to make a decision, go ahead and make your appointment. You will not regret it, trust me.
15:38 26 Mar 20
Dr. Tufa leads an office of six personable, super-competent, hard-working women, who are in tune with the latest professional practices. Dr. Tufa is excellent at her dental craftmanship and in giving reliable advice. My wife had a challenging bridge successfully put on. Highly recommended for either routine prevention or special treatments.
01:16 14 Feb 20
Thank you to Dr. Tufa and to your staff for doing such a great job regarding my bridge yesterday. I am very satisfied with it, and happy to have had it done by your office.Just had 4 teeth pulled by Dr. Tufa. She and Jillian were so kind and patient. Dr. Tufa was wonderful at explaining everything to me. I'm very happy she took on this dental practice.
18:39 10 Feb 20
As a long time dental patient of the previous two dentists at the Acton location, I was a tad apprehensive about the change in management. Dr. Tufa and her staff quickly put my unease to rest with their warmth, humor, professionalism and punctuality—standards I was used to with my previous dentist, Dr. Hwang. Two or three of Dr. Hwang’s team remain at the practice, including Cheryl, the receptionist, who we adore. Dr. Tufa’s practice, as a comprehensive dentistry, offers services Dr. Hwang did not, such as invisalign (which our teenage daughter is doing), and their technology is state of the art. As of this review, we plan on staying with Dr. Tufa’s practice for the long term.
16:35 07 Feb 20
A wonderful office with an amazing staff! When you first enter the office, you are welcomed by the friendly receptionists in a bright, clean and beautiful office. I am very impressed by the professionalism, efficiency and warmth of all the staff members. And Dr. Tufa is outstanding - she is the most knowledgeable, efficient, caring, gentle, warm, and also fun dentist that I have ever had. She explains every step of the procedures, and I feel so comfortable and relaxed, being in her capable hands. The office also has the most up -to-date technology! I so much enjoy my appointments that can’t wait for my next one. I highly recommend Acton Smile Hub! Thank you tremendously, and continue to shine!
14:07 24 Jan 20
Great staff. Dr. Heni Tufa is excellent dentist and great person. I live 15 miles away and make the drive to this excellent practice.
17:29 21 Jan 20
Like some others, I have been going to this location for years, first with Dr. Roth and then with Dr. Hwang, and transitioning to Dr. Tufa has been easy and I'm very pleased with the current staff which includes a few holdovers from Dr. Hwang. This practice is very up to date with using modern equipment and appear to be very aggressive and thorough in helping you maintain a healthy mouth. They are very friendly in their approach too. I would highly recommend them if someone were looking for a new dentist.
00:11 21 Jan 20
Excellent service and very professional care team. I highlyrecommend Dr Tufa and her entire staff!
17:39 16 Jan 20
First visit outstanding staff great doctor I'll be back tomorrow to see just how great they are five stars okay
16:54 02 Jan 20
Nice people that are good at their jobs!
19:04 31 Dec 19
I have been very pleased with the care provided by Dr, Tufa and the Acton smile hub practice. In my recent treatment they were very thorough in updating and correcting previous records, examining, and then modifying a plan set by another practice to one that is more effective, sensibly cautious and much more to my liking. I was also pleased with recent equipment upgrades in the office including new sensor based x-ray machines with lower emissions and LED lit photographic wands. Being able to instantly see an enlarged photo of a tooth flaw along with the explanation and the suggested repair is very convincing as well as a considerate, patient inclusive, approach. I am most impressed by the focus on best in class technology and thorough effective care without up-selling.
22:49 22 Dec 19
Good professionals and warming staff.Cavities fixed in no time!!
19:04 18 Oct 19
Excellent staff and caring team. Cheryl is so warm, friendly and efficient. Juliana is so kind, reliable and has excellent follow through. Dr Tufa is the best...a perfectionist in a field where you want the best quality of work. We are thrilled with the way we were taken care of at this practice. 5 star service!!!!
21:00 08 Oct 19
I'm not even a patient anymore since moving to the Cape, but when I needed some emergency work today, they got me in and fixed my issue. Total Service!
12:16 19 Sep 19
I'm very pleased with my experience @ Acton Smile Hub.From Cheryl at the front desk, to Cheyenne and Paige and of course Dr Tufa!I've received efficient, thorough service tailored specifically to my needs.Everyone is friendly, polite and knowledgeable. Dr Tufa runs an excellent practice. Highly recommended!!
22:36 05 Sep 19
Jilysa and Cheryl where awesome!! I have been neglecting my dental appointments and they made me feel at home. The technology used was up to date and really helped me understand my dental health at a whole new level . Dr Tufa was fantastic...she squeezed me in, explained my issues and put me at ease..thanks Keith Acton, MA
Catherine Duffy R.
23:34 08 Aug 19
I"ve always loved going to the dentist, and the experience at Acton Smile Hub continues that love! The staff is wonderful, my kids even love going. I appreciate that they educate me while cleaning about how to take better care of my teeth, or why they are suggesting an intervention. They are conservative in their practice, and not trying to upsell unnecessary procedures. I highly recommend!!
19:40 06 Aug 19
everyone is super nice here and welcoming! puts you at ease if coming to the dentist is nerve wracking :)definitely recommend coming here for your dental needs.
23:30 04 Aug 19
Dr. Tufa and her staff are the most professional and thorough I have ever encountered in all my dental experiences. I have had previous dental anxiety, and Dr. Tufa and her dental hygienist, Cheyenne, have made me feel comfortable and able to continue with my dental needs. Also, Dr. Tufa was able to see my daughter on an emergency basis and helped her get out of pain, caring for her in her kind and gentle way. If I could give Dr. Tufa and her amazing team ten stars I would. I cannot recommend this office enough. Thank you so much, Sincerely, John Parker
13:28 31 Jul 19
What a great team of dental professionals! Beginning with Dr. Tufa, who’s the gentlest most knowledgeable dentist I’ve had the opportunity to meet. Paige, the hygienist, was so kind and thorough with the cleaning. All the staff is super friendly and helpful. The office is quiet and clean, a wonderful addition to the area. Thank you and keep up the great work!
19:42 28 Jul 19
Dr Tufa and her team are fabulous! She invested in all the latest technology to implement best practices for a very patient-centered experience. She takes ample time to explain options and procedures and really listens to her patients. Our family has had crowns, cavities and whitening. We highly recommend Dr. Tufa & Acton Smile Hub!
13:41 11 Jun 19
My husband and I became Dr. Tufa's patients as soon as she opened her practice and have been truly impressed by the highly professional and honest dental care that she and her team provide . The atmosphere in their office is always warm and friendly, and each team member explains what they will be doing before they perform a procedure, thus putting patients at ease. Dr. Tufa truly cares about the patient's dental health and would only recommend procedures that are medically necessary. She is very careful and precise, and I have not experienced any pain during any of the procedures I have had. I highly recommend this practice to anyone in the Acton/Concord area.
13:38 04 Jun 19
I recently transferred to Acton Smile Hub per suggestion of my husband. He was right. The entire staff is friendly & professinal. On both appointments I was taken in right on time, the office appears very efficient. Dr Tufa is awesome. She did the most through dental exam I've ever had & took the time to discuss my dental health.
17:19 21 May 19
I recently had major dental work completed with Dr. Tufa. My entire upper bridge of 30+ years failed and the work that was necessary spanned over the last year, at my request, to take it slowly. I must say I was a nervous wreck undergoing this major reconstruction.The work that was completed was impeccable. Dr. Tufa's need for perfection is apparent when I show off my new smile. I would highly recommend her for any of your dental needs. She and her staff make your feel very comfortable and at ease. Christine Innamorati
15:01 21 May 19
I took my mom there for a check up and the whole team did a great job. Both my mom and I loved the clean, bright, and relaxing office and the friendly staff. Dr. Tufa was confident and reassuring and put my mom's mind at ease.
15:05 17 May 19
I have been visiting the dentist every six months for pretty much my entire adult life. I have not had any major tooth repairs in the past. Unfortunately, I have had a cracked tooth and a broken tooth since the first of this year. I have gotten to know Dr. Tufa and the staff at the Acton Smile Hub too well! I have been more than impressed with how quickly the Acton Smile Hub was able to get me in for these appointments. The evaluation was extremely thorough. The explanation of the treatment options was very clear and concise. The fitment of the temporary crown was so good that I actually tried to keep it as permanent! The fitment of the permanent crown was even better. The cost for the service was more than fair and not a shocker considering the time and “artistry” involved. Moral of this story, stay away from the M&M’s in the gumball machine or you will get to know your dentist really well! I strongly recommend Dr. Tufa and the staff at the Acton Smile Hub.
12:21 02 May 19
Dr Tufa and her staff took over from Dr. James Hwang, my previous dentist. Of course I was concerned with a new dentist, BUT Dr. Tufa recently did a terrific job saving a very compromised tooth. She did the complete job, including a root canal and a crown. Root canals are NEVER fun but she did the job with minimal discomfort and was able to save both my tooth - AND my sanity after some serious tooth pain. Thanks for a job well done!
17:44 29 Apr 19
I have been with Frank, Jim and now Heni. It seems that with every new doctor they seem to get better. I loved the old staff and now this new staff continues in that wonderful tradition of being friendly, caring and very good in their profession. It would also seem that Heni brings a whole new round of tech toys too. I love the collaboration with she and her staff. I feel its a very nicely functioning team with great communications and solid "hand-offs" I totally recommend this team, the Acton Smile Hub! Jack
14:58 23 Apr 19
As many noted here, we too had some trepidation of the new practice. However, after having visited Dr. Tufa my family and I are extremely happy our results and can continue our dental visits with Dr. Tufa and team.
16:32 11 Apr 19
I have been coming to this dental office since I was 14 years old; first with Dr. Roth, then with Dr. Hwang and now with Dr. Tufa. I met Dr. Tufa and new dental hygienist Paige on my most recent visit this week. I felt very comfortable and well cared for. I will continue to seek out dental care from Dr. Tufa and her wonderful staff!
21:02 05 Apr 19
I feel very lucky to be in such capable, professional and friendly hands with Dr. Tufa and her lovely staff! Thank you all for taking such good care of me! You are all so friendly and warm, professional and caring!
14:24 04 Apr 19
Dr. Tufa and her staff were both professional and caring during my recent crown restoration. Highly recommended!
21:12 28 Mar 19
My husband and I did not think it possible to feel as comfortable with another dentist as we did with Dr. Hwang. Well he certainly was thinking of his patients when he turned the business over to Dr. Tufa and her team! The friendly and professional environment continues to exist and the experienced staff provides that wonderful service we are all so used to. And probably the best part.......Dr. Tufa's smile, sense of humor and sharing of information with the patient reminds us of Dr. Hwang. She knows how to put her patients at ease. It's obvious that Dr. Tufa is very passionate about her work and we are very happy we don't have to look for a new dental provider!
19:18 21 Mar 19
I had a decade or longer relationship with both my dental hygienist and dentist when they retired and he sold his practice. It was with some trepidation that I began to trust my dental care to Dr. Tufa and her new dental hygienist Paige West. I couldn't be happier! Paige treats me like a whole person instead of just a set of teeth. She uses the latest painless equipment for conscientiously cleaning my teeth while clearly caring about how I experience the process. Paige is my new go-to dental hygienist!